20 March 2011
A Big Move
This term, our Inquiry unit is based around change. We are learning how to deal with change and how our attitude towards change, can affect the outcome. Recently, we have being looking at how to deal with sudden change, like a natural disaster. We have been learning when to call 111 and how to stay calm and accurately give over the information the call centre needs. Check out the YouTube clip we used to help us find out all about 111 calls.
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